Through the creation of personal media Internet users form ‘just-in-time-just-like-me support groups’ that expand and further their personal networks.”

~ Lee Rainie

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“The most successful social media experiments—whether spearheaded by one person, a group of individuals, a company, or an institution—invite you in, treat you as a friend, and make you feel at home. Look around, they say, and tell us how we can make things better; get to know us. Get involved and tell us what you think.”

~ Melinda Blau

http://www.sayitbetter.com/quotes/

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